All orders are sent through the TIPSA transport company (hereinafter “TIPSA”).
If you will not be home to receive your shipment, contact your TIPSA delegation:
Tel: 91 93 93 143
ORDERS WITHIN SPAIN PENINSULA
Order price up to 2KG: 3.60 €
ORDERS FOR THE BALEARIC AND CANARY ISLANDS *
Standard order price for Balearic Islands up to 1KG: € 7.60
Standard order price for the Canary Islands up to 1KG: € 8.50
DELIVERY TIME FOR SPAIN (PENINSULA AND ISLANDS)
Your package will arrive within the next 24-48 business hours.
TIPSA will notify you with an email of your tracking number and possible delivery date, it also contains the address and telephone number of the agency that will deliver your order.
If for any reason you are absent and the carrier cannot deliver your package, TIPSA will contact you to make a second attempt. That’s why it is advisable to leave a phone number so that the delivery person can contact you by phone and arrange the delivery. If the package cannot be delivered to you on the second attempt, the shipment will remain at the nearest delegation and you can pick it up in the next 10 days.
DELIVERIES WITHIN EUROPE
Orders to Austria, Belgium, Denmark, France, Germany, Italy, Luxembourg, Holland, Ireland, Poland, United Kingdom and Switzerland will cost 7,90 Euros and will take 4-6 working days to arrive.
For shipments to any other destination within or outside Europe, please contact us at email@example.com and we’ll send you the shipping conditions immediately.
ORDERS SATURDAYS, SUNDAYS AND HOLIDAYS *
At the moment, we do not ship these days, so if you place an order on these dates, the delivery times indicated above will start to run from the next business day.
* In exceptional periods, shipments can be delayed up to 3 business days (Black Friday, Christmas, Sales, Valentine’s Day, Easter and the whole month of August).
If for any reason you don’t like our product and want to return it, do not worry and contact us at firstname.lastname@example.org to manage the return.
Just a tip from our experience: try Olettie mixes in several ways until you discover how you like to mix them and add them to your dishes or drinks. Good food is a path that requires time, so give it a chance and let yourself be inspired by consulting our recipe blog.